Testimonials


A total of 4175 testimonials have been submitted to us with an average rating of 4.6.




Some of our most recent testimonials are listed below:


Martha Barnard, Jun 18, 2018 - University College Dublin

I suffered a bereavement and allowed my order link to lapse twice. The staff at Lafayette however were very acomodating and professional and assisted me without any difficulties. I'll be for ever grateful

Lorraine O Brien, Jun 17, 2018 - Inchicore

Was very happy with the service and photos.

Colm O Riain, Jun 17, 2018 - University College Cork

The quality of the photographs fall far short of professional standard. Staging is very poor. Subjects dark against a very bright background. We will not be ableft to display them, despite your efforts to fix the dappling they are still very poor. The small photos ought to be in card envelopes not in a paper bag!! Also much too dark to give to grandparents or godparents again unusable. All in all not fit for purpose and fall far short of contractual obligations

Ciara Melia, Jun 16, 2018 - Royal College of Surgeons in Ireland

I had a great experience with your photography service on the day of my graduation. The staff were so friendly and funny which made the experience very enjoyable. The online system for viewing and choosing the photographs was very easy to use. Stress free.

Roisin O'Sullivan, Jun 15, 2018 - Trinity College Dublin

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Laura katharine Finnegan, Jun 13, 2018 - Trinity College Dublin

The packages were explained to us as if they included one large print and two smaller ones, when in reality you are paying for one large print and two small advertisements with Lafayette written across the top in a red banner. As I had hoped to give one of these to each of my grandmothers, I was really disappointed. In addition, the service was very rushed and we (my parents and I) were not made to feel at ease at all, which shows in the photos - they appear rushed and awkward as the photographer wanted to get through a queue rather than give each person the photo they paid plenty of money for. Overall disappointed.

Hannah Brady Smith, Jun 10, 2018 - Trinity College Dublin

Excellent and Helpful staff, quick and responsive and photos arrived a few days after ordering.

Derek Brazil, Jun 10, 2018 - National University of Ireland Maynooth

Excellent service Quality photos

Alexia Kendall, Jun 04, 2018 - IICP

My overall experience was good and I am extremely satisfied with the final photographs. The only point I would make is that it would have been better to have had more than one photographer on the day as there was a lot of waiting around. I would recommend Lafayette to anyone.

Aidan Coyne, Jun 04, 2018 - Trinity College Dublin

Website / online is poorly designed

Louis Parminter, Jun 04, 2018 - IBEC

Bad glare on my spectacles which I feel the photographer should have picked up on.


Reply from Lafayette: Hi Louis, On some occasions the lighting in the studio can reflect on your glasses and I do apologise that the glare was not spotted before your order was despatched to you. We will removed the glare and resend your photos asap. We at Lafayette Photography do regret the inconvenience caused to you when you received your order. Kind regards Gwen.

Paul Turk, Jun 03, 2018 - IICP

The service was great, however, the photographs are not centred correctly and we can see the edge of one of the photographs. I was going to write an email of complaint today so the timing of your survey is fortuitous. Very disappointed with the photographs.


Reply from Lafayette: Good Evening Paul, I have just spoke to your wife regarding your issue. I will send you a return label and have your order replaced by centring correctly before reprinting your order. I do apologise for the inconvenience caused with your order and hope you will be satisfied when I despatch your images. Kind regards Gwen.

Sean OSullivan, Jun 02, 2018 - Waterford IT

I found your staff very professional helpful and could not be more accommodating my family have been using Lafayette photography for more than 60 years and maybe longer .

John Byrne, Jun 02, 2018 - IMI

Damien really made the day for us, his ability to engage us instantly, making the shoot one of the most enjoyable and memorable experiences ever was incredible. We were all blown away by his warmth, friendlyness and skill in producing the fantastic photos that he did and the shoot was the best part of the graduation day. Many thanks and my best regards to Damien.

Patrick Keaveny, May 26, 2018 - Trinity College Dublin

Great service and fantastic quality photography

Breda O Donovan, May 23, 2018 - Mary Immaculate College

We felt rushed on the day and didn’t really have the opportunity to ask for the photos I really wanted and when I asked could the photo be photoshopped I was told no the quality of the product is first class however

Bernadette Keely, May 21, 2018 - Insurance Institute of Ireland

I was very impressed with the Professionalism, helpfulness, and friendliness of Photographer Sarah on the day, who went the extra mile with her great patience to ensure I got the shot I was hoping for

Angela Murphy, May 21, 2018 - Waterford IT

Apologies but I cannot comment on the quality of photographs yet because I have not received them yet.. I did find your online order8ng system extremely confusing to order from but I rang and got the help of Stephen who was absolutely so helpful and friendly and didn’t make me feel silly for not understanding your online ordering service. Thank you Stephen.

Monica Grogan, May 21, 2018 - IICP

I found the staff very professional and polite. The photo s turned out well. The only fault l found was two photograghers would have been better to help with the long que s othetwise lovely experience.

Patrick Forster, May 18, 2018 - Insurance Institute of Ireland

Staff on the day had no product knowledge and had bad breath. Rates were only mentioned once data was taken and paying upfront. Order process wasn't explained neither. The order process itself was confusing due to the fact that I had paid upfront. Overall I would never use you again or recommend you. Two photographs for 80 Euros is considered robbery.

T Byrne, May 17, 2018 - Accounting Technicians Ireland

Very friendly staff on the day & easy to order photos online... all round pleasant experience, thank you... Terri

Anne O'Sullivan, May 09, 2018 - Institute of Health Sciences

Very pleased with the photo.

Nicola Murphy, May 08, 2018 - Trinity College Dublin

I was very satisfied overall but after having gone through the process in previous years with my other children, I wasn't asked on this occasion about frames with the result that I had forgotten on the day about it. I know I had the opportunity to order on line but I had decided at that point to look after it myself. It was just a small detail but I just thought I would bring it to your attention.

Susan Murphy, May 08, 2018 - Maynooth University

the experience was great , I received the photos today and they are amaing